Sustainability and Institutionalization of Knowledge Brokers / Permanence et présence institutionnelle des courtiers de connaissances

Human Resources word cloudDavid Phipps (RIR-York) recently posted a knowledge mobilization journal club on “Sustainability and institutionalization of knowledge brokers”. The journal club post discusses two research articles. This blog reflects on the leadership of human resources and knowledge mobilization.

David Phipps (RIR-York) vient de publier un billet sur le thème de « la permanence et la présence institutionnelle des courtiers de connaissances », sur la page du cercle de lecture sur la mobilisation des connaissances. Il y passe en revue deux articles de fond. Le blogue lui-même est un lieu de réflexion sur l’influence des ressources humaines et de la mobilisation des connaissances.

The knowledge mobilization journal club made the following reflection:

What these two articles really demonstrate but do not dig into is the lack of leadership and management of knowledge brokers in these two settings. The brokers at U. Edinburgh are (I am guessing) hired by the researchers who hold the grant funds and (I am guessing) have little experience in knowledge mobilization and knowledge brokering. Effective leadership and management would address a number of the issues identified by the knowledge brokers. Effective leadership and management would:

  • work with HR to clarify roles and ensure that compensation is aligned
  • provide opportunities for training
  • support mentorship and peer networks
  • ensure that evaluation and assessment were aligned with clarity of roles and supported by training and mentoring
  • hire the right people for the right roles

I thought we should check into how we’re doing this at York’s Knowledge Mobilization Unit:

  • work with HR to clarify roles and ensure that compensation is aligned
    • We recently (2013) reviewed and updated the job description for the Manager, Knowledge Mobilization (Michael Johnny) and in 2012 we recruited the Knowledge Mobilization Officer (Krista Jensen) into a new unionized position. These roles were rated and banded in accordance with university policies. They are centralized research support services in the Office of Research Services under the Vice-President Research & Innovation. It is important to keep job descriptions current to embrace scope creep and remove redundant tasks.
  • support mentorship and peer networks
    • We have tried to develop a Peer to Peer Network on campus but it has never taken off. It’s not that anyone thinks this is a bad idea but with everyone’s busy schedule it never seems to make it to the top of the priority list. The RIR brokers have an active peer network.
  • ensure that evaluation and assessment were aligned with clarity of roles and supported by training and mentoring
    • We can do better here. Michael is evaluated on outcomes and accomplishments but we have yet to create an environment where he has time, incentives and rewards for engaging in the literature and evidence on knowledge mobilization.
  • hire the right people for the right roles
    • I think we have- both Michael and Krista have a combination of academic and non-profit experience. We have recently hired Anneliese Poetz (KT Manager) and Elle Seymore (KT Coordinator) for NeuroDevNet again with combinations of academic and non-academic expertise. We also work closely with Jane Wedlock, Knowledge Mobilization Officer for United Way York Region who was hired in 2011 to work on joint projects between UWYR and York’s Knowledge Mobilization Unit. Jane brings deep experience in community engagement.

It is important to realize we have taken seven years to get here. In the early years Michael Johnny suffered from role ambiguity as we built the role together. Until his position was made permanent in 2009 he was in a limited term contract. We had few role models (thank you Harris Centre and Cupp) and no local expertise to build on. Training was on the job and professional development was non-existent. But seven years on we have a leadership team (Vice-President as Executive Lead, Executive Director and Knowledge Mobilization Manager) that is committed to providing a challenging environment where it is possible to achieve success in knowledge mobilization.

As I reflected in a related post for the Institute for Knowledge Mobilization, “Leadership in knowledge mobilization has less to do with the practice of knowledge mobilization and more with the ‘business’ of knowledge mobilization.” Managing human resources is at the centre of the work of any knowledge mobilization operation. Without happy and hard working knowledge brokers there is no ‘business’ of knowledge mobilization.

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